1.1 We are committed to protecting the privacy of our website visitors and customers. This policy outlines how we manage personal data.

1.2 This policy applies where we act as a data controller with respect to personal data of website visitors, determining the purposes and means of processing that data.

1.3 We use cookies on our website. We will request your consent for cookies upon your first visit.

1.4 Our website includes privacy controls to manage your personal data preferences, including options to receive direct marketing.

1.5 In this policy, "we," "us," and "our" refer to ACX Tuning. For our contact information, see Section 17.

2.1 This section covers:

• The categories of personal data we may process
• The purposes of processing
• The legal basis for each type of processing

2.2 Usage Data: We may process data about your use of our website and services, including IP address, location, browser type, operating system, referral source, visit length, page views, and site navigation, to analyze website performance. Our legitimate interest in improving our offerings is the legal basis.

2.3 Account Data: Your account data, including name and email, may be processed to operate our website, deliver services, maintain security, and communicate with you, based on our legitimate interest in business administration.

2.4 Publication Data: Information you post on our site may be processed to enable publication and website management. Our legitimate interest in website administration is the legal basis.

2.5 Enquiry Data: Data collected through service or product enquiries may be used for marketing and selling relevant goods or services, based on your consent.

2.6 Customer Relationship Data: Data, including contact details and communications, may be processed to manage customer relationships, promote products, and maintain records, based on our legitimate interest in effective customer relationship management.

2.7 Transaction Data: Transaction data, including payment details, may be processed to fulfill contracts. This is required for contract performance.

2.8 Notification Data: Data for notifications or newsletters may be processed to send these communications, based on your consent.

2.9 Correspondence Data: Communication data you send to us, including the content and metadata, may be processed for communication and record-keeping based on our legitimate interest in managing communications.

2.10 We may process any personal data for legal claims or risk management as necessary to protect our legal rights or the rights of others.

2.11 In certain cases, data may be processed to comply with legal obligations or protect your or another person’s vital interests.

2.12 Please avoid providing other individuals’ personal data unless specifically requested.

3.1 We may share your data within our company and with trusted partners for business or website management.

3.2 Data may be shared with professional advisers and insurers as needed for legal and business risk management.

3.3 Third-party suppliers or subcontractors may receive data to monitor, maintain, or analyze website usage, based on our legitimate interest in improving our website.

3.4 Financial transactions are managed by providers like WorldPay, with shared data limited to facilitating payments. Visit their site for privacy policies.

3.5 Enquiry data may be shared with third-party suppliers to offer relevant goods or services. These suppliers act as separate data controllers.

3.6 Data may be disclosed to comply with legal obligations, protect vital interests, or for legal claims.

4.1 We may transfer your data outside the UK as necessary, with adequate protections in place.

4.2 Hosting for our website is located in the UK, with appropriate safeguards for international transfers.

5.1 Our retention policy ensures data is retained only as necessary.

5.2 Retention periods vary based on processing purposes.

5.3 Data may be retained to meet legal obligations or protect vital interests.

6.1 We employ security measures to protect data, but cannot guarantee total security.

6.2 Data is stored on secure servers, computers, and secure manual records.

6.3 Enquiry data is transmitted securely with encryption.

6.4 Keep your password confidential to protect your data.

7.1 We may update this policy periodically by publishing a new version on our website.

7.2 Check this page occasionally to stay informed about policy updates.

8.1 You have rights under data protection law, including:

• Access to your personal data
• Correction or deletion of your data
• Restricting or objecting to processing
• Data portability
• Withdrawing consent
• Lodging complaints

8.2 We’ll provide details on data access requests free of charge, with reasonable fees for additional copies.

8.3 You may exercise your rights via written notice.

9.1 Our site may link to third-party websites, for which we are not responsible.

10.1 Notify us if your personal data needs updating.

11.1 Cookies are identifiers sent by a web server to a browser, stored by the browser, and used for session maintenance.

11.2 Cookies can be "persistent" or "session" based on expiry times.

12.1 We use cookies for:

• Authentication
• Security
• Analysis of website use
• Managing cookie consent

13.1 Service providers may use cookies on our website to deliver specific functionalities.

• Examples include analytics services like Google Analytics.
• For more information, refer to the privacy policies of these providers.

14.1 You can manage or delete cookies through your browser settings.

14.2 Blocking cookies may affect the usability and functionality of our website.

15.1 This website is owned and operated by ACX Tuning.

15.2 Contact us at:

• Email: info@acxtuning.co.uk

16.1 We may use WhatsApp or social media platforms for customer communication.

16.2 By contacting us on these channels, you consent to communicating through those platforms.

17.1 We process your personal data in compliance with applicable data protection laws, including the UK Data Protection Act 2018 and the GDPR.

17.2 If required by law, we will provide your personal data to law enforcement or other authorized entities.

18.1 Customers have the right to request a copy of their data, have inaccuracies corrected, or request data deletion under the UK Data Protection Act and GDPR.

18.2 To exercise these rights, contact us at the email provided in Section 15.